top of page

TERMS & CONDITIONS

​

Requirements:

- Be at least 18 years of age.

- Be able to read and understand the English language.

- Flights selected should be Refundable (Get these settings from filter option while searching your flight)

- We are not undertaking any specific seat or excess baggage  booking extras with tickets.

-If you fail to pay complete ticket amount as per the payment plan the whole booking will be fortified.

-One booking form per passenger and individual payment plans MAX 2 PASSENGERS*(No Group bookings)

 

 

Domestic Flight Booking Terms & Conditions:

​


-No additional discounts from travel websites would be entertained.

-As no interest would be charged, A small convenience fee would be charged as per your ticket price.

-Only refundable flights can be selected as per itinerary.

-Booking reference confirmation would be done after first deposit of first installment.
-Payment plan validity will be mentioned in the email sent to you, The payment of first installment should be done in  this time frame otherwise booking would not be done and the payment would be refunded. In the meantime if ticket  price is increased the ticket will not be booked and the customer will be informed immediately.

-Minimum Ticket price including all taxes amount should be more than Rs.3000/- and less than Rs.15000/- per passenger.

-Flight PNR would be released after last payment is done (Meanwhile you get all invoices for the payment done)

-The last payment would be a week before the departure.

-Only one way booking are permitted.

-As per payment plan if any payment is missed, Penalty of Rs.100/- per thousand of the ticket cost would be applicable till the next date of        installment and so on.

- If full amount of ticket price is not paid until a week before journey the ticket would be cancelled automatically and 
  first deposited installment plus cancellation charge of Rs.2000/- would be deducted.

-If there is change in date of journey, The airline rescheduling charges and fare difference needs to be paid immediately.

-No name change / gender change is permitted.

-If you cancel your plan of travelling after payment of first installment no refund will be given.

-If you have more queries you can always write to us at support@TravelonEmi.com

  

​

​

DISPUTES
  • If any dispute arises between you and Company during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. Both parties shall agree to a sole arbitrator. The place of arbitration shall be Delhi. The arbitration proceedings shall be in the English language.

  • The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.

  • These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Delhi, India

​
Privacy policy:

Privacy Policy

TravelonEmi.com respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites.

In general, you can visit TravelonEmi.com website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.

Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which web sites send to the browser on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you.

With specific reference to third party NPII advertising, we use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a 'pixel tag', which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. Such third parties do not know your name, phone number, address, email address, or any personally identifying information. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider.

With specific reference to booking/e-commerce transactions, TravelonEmi.com collects the following personal sensitive information from you while transacting through TravelonEmi.com:

  • Name and Sex

  • Phone Number

  • Address

  • Credit Card details

  • Date of birth in case of a child

 

TravelonEmi.com does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:

  • Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.

  • Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by TravelonEmi.com, but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable.

  • Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use. If you choose not to share this information, you can still visit the TravelonEmi.com website, but you may be unable to access certain options, offers and services.

TravelonEmi.com takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on legal@TravelonEmi.com to obtain names and addresses of the specific entites that shall have access to your personal information in a given transaction.

TravelonEmi.com will continue to enhance its security procedures as new technology becomes available, and ensures that its serurity procedures are compliant with current applicable regulations.

If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.

Android App Permissions required to use various features in our app:

In order to have a better experience and to use all features in the app, we need below permissions to be used in our android app:

- Account Identity & Contacts: 
We use it to enable you to do login using facebook account.
We also pre-fill your information by showing auto-suggestion so that you type less. 
It also enables to do social sharing of the app with your friends by inviting them to download the app using your unique referral link. By doing this we map user's email id with the device and provide rewards on successful referral. We will store this information in the servers so as to run refer & earn program and map all user’s interactions.

-Device & App history: 
We need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier etc.We also need it to detect critical crashes and recover the app state.

- Location: 
To provide location specific functionality like airport near you or hotels near you or cabs available near your current location.

- SMS: 
We need send and receive SMS permission, so as to read your SMS and auto- populate One Time password received on your mobile number for authentication of payments while making a transaction.

-Calendar: 
This permission enables us to put your booking details in your calendar.

- Phone:
We require access to make phone calls through app. You can call us or airlines,hotels etc directly through the app.

-Photo/ Media/ Files: 
We allow you to install our app on your SD card and save your device memory. This permission is also required by the Google Maps service, to cache map data in hotels. This provides you a seamless Map based Hotel selection experience, even on low bandwidth network.

- Storage:
By using this permission, we allow you to install our app on your SD card and save your phone device memory.

-Wi-Fi connection information: 
By using Wi-Fi connection details, we provide you a seamless experience depending upon your network such as image loading process. We try to use this information to optimise the app's performance on slow networks.

-Device ID & Call information: 
This permission is used to detect your Android ID using which we uniquely identify every user and map user related activities. Using your details using which we pre-populate your email id to ensure a seamless experience.

-Prevent phone from sleeping: 
We use this so as to keep your device awake while we perform any operation to get data from servers. This ensures to have a smoother experience as device does not get locked automatically.

Thank you for using TravelonEmi.com!

​

GENERAL TERMS AND CONDITIONS

Your website may use the Terms and Conditions given below.

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to TravelonEmi.com  and the terms "Visitor” ”User” refer to the users.


This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website  or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

ACCEPTABLE WEBSITE USE

(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.


(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of TravelonEmi.com  or their breach of the terms .

 

LIABILITY       

User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.


DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

g

  • ​

bottom of page